Webinar titled “Working With Cash-Strapped Clients” included tips and techniques to help with the struggle of assisting cash-strapped clients. Dr. Andy Roark, DVM, MSc shared his communication program for navigating these conversations effectively and ethically.

1 hour of continuing education from the American Association of Veterinary State Boards (AAVSB) Registry of Approved Continuing Education (RACE).

Veterinary Support Assistant Certificate from Holly and Hugo Online Learning. Holly and Hugo courses are accredited by ICOES, the International Council for Online Educational Standards, www.icoes.org.

Topics included Veterinary terminology; Handling dogs, cats, small mammals, and exotics; Animal psychology – interpreting signs of stress or pain; Handling the fractious animal safely; How to gently restrain animals for minor procedures; The importance of disinfection and disease control; Monitoring inpatients, such as taking vital signs and record keeping; Basic animal anatomy and physiology; Health and Safety regulations; and Feeding animals – both healthy and sick.

Pet CPR and Emergency Care from Trident Technical College, June 2017, Instructor, Matthew Marous, Class code XVET-501

Basics of emergency care and first aid for pets and what to do in different critical scenarios including choking, CPS, heat stroke, eye injuries, fractures, cuts, and hypothermia.

Veterinary Assistant Certificate from Midlands Technical College, February 2017 (Dr. Ed Robinson, DVM, Instructor) provided training to qualify as an entry-level veterinary assistant and included laboratory procedures, medical terminology, animal CPR, and customer service.

Dog Emotion and Cognition from Duke University; Coursera Verified Course , February 2017

Animal Behaviour and Welfare from the University of Edinburgh; Coursera Verified Course Certificate (License WVR3K9JKHPA8); October 2016

Global Career Development Facilitator (GCDF) is nationally-recognized credential built around 12 core competencies identified by career counseling experts. A period of supervised career facilitation practice also is required prior to certification. The 12 competency areas addressed in GCDF training are Helping Skills, Labor Market Information and Resources, Assessment, Diverse Populations, Ethical and Legal Issues, Career Development Models, Employability Skills, Training Clients and Peers, Program Management and Implementation, Promotion and Public Relations, Technology, and Supervision.

Credential earned 2014, expires March 31, 2019.

Bachelor of Science in Human Resource Management from Southern Wesleyan University



Associate of Applied Science in Journalism Technology from the State University of New York at Morrisville